This privacy policy sets out how Art in Poundbury uses and protects any information that you give Art in Poundbury when you use this website.
We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits and uses this website, www.artinpoundbury.co.uk “Our Site” and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
To keep things as simple as possible, we have tried to keep this Privacy Policy as concise as possible.
Art in Poundbury is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Art in Poundbury may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- your name
- contact information including email address
- postal address in relation to contact, mailing lists and orders
- demographic information such as postcode, preferences and interests
- payment information; (Note: this information is NOT normally taken by us and we use third party financial institutions as listed below in Payments).
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Payments
We use Stripe.com to handle payments. Stripe provide economic infrastructure for the internet. Businesses of all sizes use their software and services to accept payments and manage their businesses online. View Stripe’s Privacy Policy (opens in a new window).
Spam Prevention
We use Cloudflare Turnstile on our website, which is a privacy-focused security solution designed to protect contact forms and online interactions from spam and bots, without compromising user privacy. Read more about Cloudflare Turnstile (opens in a new window).
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies
What are cookies
A cookie is a small file that asks if it can be placed on your computer. Once you agree, it helps the website remember things like your preferences. Cookies allow websites to respond to you as an individual, customising the experience based on your likes and needs. This helps make your browsing smoother and more personalised.
We use the following types of cookie on our website.
Strictly Necessary
These cookies are essential for the operation of our website and enable you to access certain features, such as secure areas of the website. Without these cookies, some parts of our website may not work properly.
We use a privacy friendly traffic log cookie to identify which pages are being visited. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personal information or anything visitor specific is tracked or stored.
Functional
These cookies allow our website to remember the choices you make (such as your language or location) and provide enhanced features such as video content and making secure payments. They may also be used to provide you with customised content or to remember settings that you have applied to our website.
Session
Session cookies are temporary cookies stored in your browser’s memory only while you are actively using a website. They are designed to track your activity within a single browsing session and are automatically deleted when you close your browser.
Below is a list of the cookies we use on our website and their function.
| Cookie(s) | Description | Duration | Type |
|---|---|---|---|
| cookies_and_content_security_policy daextlwcnf-* | Stores your choice for our Cookies and Content Security Policy. | 90 Days | Strictly Necessary |
| _koko_analytics_pages_viewed | Koko Analytics is privacy-friendly analytics. We use it to monitor traffic and content on our website. No personal information or anything visitor specific is tracked or stored. | 6 Hours | Strictly Necessary |
| gp_* gf_* | Used when you are logged in to the website or when using our Contact form. | Session | Session |
| wordpress_* wp-* | Only used when you are logged in to the website. | Session | Session |
| __stripe_sid | Stripe.com, is set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. | 30 Minutes | Functional |
| __stripe_mid | Stripe.com, is set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. | 1 Year | Functional |
| ff_* | Used to display social media content on our website. | 6 Months | Functional |
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
More information about cookies and how to control them can be found on the ICO.org.uk website: https://ico.org.uk/for-the-public/online/cookies/
Additional Information
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at privacy@artinpoundbury.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Last updated 2nd December 2024